May 21 2009
Learn From Companies That Offer Excellent Customer Service
There are so many companies which offer terrific customer service. However, often they go overlooked because they are just lost in the crowd of corporate competition but now they have the opportunity to shine. Here are a few companies which offer such fabulous service as a whole, they deserved recognition.
Hilton would be proud of little sister. The Hampton Inns throughout the world are notorious for the best in customer service, in fact most people are hard pressed to find a Hampton Inn without a great customer-oriented focus. Three cheers for Hilton’s best customer service brand of hotels. It’s all about the customer at the Hampton Inns.
Red Lobster goes through stages of having the best seafood around to the worst but one thing always remains the same and that’s the consistent service found among the team players at the Red Lobsters around the globe. These restaurants have the best to offer in customer service and its why no other seafood chain in the world will ever compare to Red Lobster.
TCBY may dish out ice cream but their employees are always some of the friendliest people around. The customer service is great whether the employees deal with kids or elderly people. The employees are taught customer service skills and its just one more reason they are still around to serve up soft serve!
Cingular Wireless is the baby company of a much larger conglomerate. Cingular came from momma bell. The Bell companies have been ringing out great customer service for some time and the reason is because training is important to Cingular and they make sure everyone who hits their service phones know how to deliver great customer service.
Outback Steakhouse initiates great customer service throughout the company. From the proprietor on down, the customer service is some of the best in the restaurant business. It is likely because the employees know that Outback allows their employees to basically take ownership in one of the best steakhouses in America when they become Outback proprietors and this does offer an incentive to those interested in steak or just the money made from it! Either way, the Outback Steakhouse provides customers good food and great customer service. Must be why there is always a line to eat down under!
Macy’s is one of those stores which has no choice but to offer great customer service. It is in the upper echelon of retail stores and when people shop at Macy’s, they expect to be treated like the upper class they want to feel like for shopping there and they do from the moment they walk in. Macy’s is a model for what all customer-driven department stores should offer to their customers and if you have the chance, someday visit a Macy’s and you’ll certainly understand.
There you have it. The best customer service in the country. From ice cream to a good night’s sleep, these businesses know why they are in business. They are all about you-their customers and they try to keep it that way!
By Business Editor
